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Frequently Asked Questions
🚚 Do you ship across Kuwait & GCC?
Yes. We deliver across Kuwait and selected GCC countries. For international orders, please contact us directly.
🎸 Can I try instruments in-store before buying?
Absolutely. Visit our Bairyah Al Salam showroom to test guitars, keyboards, drums, and accessories. Online customers are also welcome to visit us for demos.
💳 What payment methods do you accept?
We accept credit/debit cards, Cash on Delivery (within Kuwait), and bank transfers. Custom payment plans are available for large purchases.
🛠️ Do you provide servicing and repairs?
Yes. We offer basic setups, restringing, tuning, minor repairs, and upgrades either in-house or through trusted technicians.
📦 What if an item is out of stock?
We can order it for you. Typical lead time is 7–14 working days, depending on the brand and availability.
♻️ Do you accept trade-ins or used gear?
Trade-ins and used gear are reviewed case by case. Contact us with details and photos for assessment.
🚛 How long does delivery take?
Kuwait: Dispatch within 1–3 business days; delivery in 1–2 working days
GCC: Delivery times vary; tracking will be provided
